We're here to support you on your journey back to the gym.
COVID PROTOCOL UPDATE
We are continuing to follow the CDC and county guidelines and therefore, are requiring masks for everyone, age 2 and older regardless of vaccination status, in Baker, Englewood, and RiNo facilities (3 and older in Golden) effective November 24.
- Masks are required for everyone 2 and older (regardless of vaccination status) in Baker, Boulder, RiNo, and Englewood.
- Masks are required for everyone 3 and older (regardless of vaccination status) in Golden.
- Your membership will remain frozen until you check-in at the gym
- Drop-in any time and stay as long as you want
- Locker rooms and showers are open
Masks are required for all guests.
Physical distance at 6+ feet
In-person yoga + fitness is back
Locker rooms and showers are open
No reservations required. Drop-in anytime.
Cardio + weight areas open
Gym is open to everyone
Use liquid chalk and/or chalk balls
Help protect yourself and your community from COVID-19 by following these hygiene measures.
- Wash or sanitize your hands frequently. We’ll have hand sanitizer stations located throughout the gym.
- Masks are required regardless of vaccination status.
- Please practice physical distancing at 6+ feet.
- Please use liquid chalk and/or chalk balls.
- Sign up for Colorado Exposure Notifications, a free service that can notify users of possible exposure to COVID-19.
- And please, you must stay home if you’re not feeling well, or experience any of these CDC identified Coronavirus symptoms:
- Fever (>100 degrees F)
- Shortness of breath or difficulty breathing
- Muscle pain
- Sore throat
- New loss of taste or smell
Behind the Scenes
The health and safety of our team members and community is our top priority. Behind the scenes, we’ve updated our cleaning procedures, including frequent mid-day disinfecting routines.
Most importantly, we have each other’s backs – our team has sick time and the support of their co-workers if they are feeling under the weather.
What does gym access include?
Access includes all areas of the gym. Certain areas or rooms may have occupancy restrictions. Thanks for your patience and assistance in not crowding tight spaces.
Who is able to use the gym?
Everyone is welcome to use the gym.
How do I check in/out?
We’ll continue to check you in at the front desk. You will no longer need to check out.
Are you taking cash payments?
Yes, we are now accepting cash payments.
Can I bring my non-climbing child into the gym?
For the health and safety of our members and your children, we are asking you to please not bring your child to the gym with you unless they are climbing. Childcare will not be available. This includes toddlers who are observing and infants. We apologize for the inconvenience.
Can I drop-in? How do I know if there is space for me in the gym to climb or workout?
Yes, you can drop-in anytime and stay as long as you want.
Is the cardio and free weight area open?
Yes. We just ask that you bring your own towel and that you wipe down the equipment with provided disinfectant before and after you work out. We are also conducting frequent cleanings of this equipment. In addition, there may be slight modifications to available equipment.
Are rentals available?
Rentals are available, but we strongly encourage you to bring your own gear. Liquid chalk will also be available for rent or purchase.
Are lead ropes still available?
We will have very limited numbers of lead ropes available per session so we encourage you to bring your own lead rope to ensure you have easy access to our lead routes. All lead ropes must measure 40M or longer to be used in our facilities.
Why can’t I use loose chalk?
Our understanding of how COVID-19 spreads is constantly evolving, but airborne transmission is believed to be the primary way the virus is spread. By eliminating loose chalk, we are trying to limit airborne dust. Liquid chalk contains alcohol and limits dust. Liquid chalk will be available for rent or purchase.
Am I supposed to wear a mask while climbing or working out?
Masks are required for everyone (regardless of vaccination status) that is 2+ years in Englewood, Baker, Boulder, and RiNo. In Golden, they are required for anyone 3+ years.
I'm unvaccinated and need to wear a mask at all times – what exactly qualifies as a mask?
An acceptable mask is any face covering that covers your mouth and nose. It can be made of cloth/fabric but should not have holes.Wearing a mask protects others by reducing respiratory droplets that are expelled, so a mask should be two layers and cover snugly around the sides of the face and under your chin to prevent slipping. Masks with valves should not be used as they allow droplets out of the mask, defeating the mask’s one important purpose, protecting those around you. Check out CDC Mask Guidance for best practices.
I am ready to go back to the gym! How do I unfreeze my account and turn on my membership?
Upon your first check-in, your account will be reactivated.
When will I receive my first charge? Will my membership be prorated?
The prorated amount for the rest of the calendar month will be added to your account as of the date of your first check-in. Once you unfreeze, billing resumes on the 1st of the upcoming month, and the prorate amount from unfreezing and the current month will bill on the 1st.
I am not ready to go back to the gym, what do I need to do to freeze my account?We completely understand. Freeze fees are $8/member per month. If your account was active, please submit your change request here. If your account was frozen, it will remain frozen until. you make a reservation or check-in.
Can we bring friends/family to the gym to observe?
Yes! Your friends/family can visit and observe. Please mention they are here to observe when you check in at the front desk.
I purchased a Groupon before you closed, now what?
If you already redeemed the class portion of your Groupon, you can check-in as a pass holder. We are also still honoring the waived initiation fee when you choose to become a member. In addition, you can apply your Groupon “dollars” toward a membership immediately. Please contact email@example.com to complete this transaction.
If you have not redeemed your Groupon, we will extend the expiration date and will allow you to book a space in a class as soon as we start offering classes. Please stay tuned.
I made a purchase during your online auction for the Chalk Bag Fund, when can I schedule my class/program?
If you won a private instruction or a course, we will reach out to each auction winner to schedule the class within three months of our reopening date. We have some limitations on providing instruction and classes with county and state COVID-19 guidelines and will work with you within these parameters.
If you won a custom climb or a session with a setter, the route setters will reach out to you directly to schedule your custom climb within three months of our reopening.
How long will these policies last?
Great question and we hear you – these changes and guidelines are not permanent. As we continue to move toward our new normal, we will be guided by and comply with local county guidelines and we will keep members updated via the member newsletter, social media and our website.