Come together
We can help you plan a day of climbing and connection, whether it’s a birthday party or group outing.
FAQs
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Changes to your event
- To decrease group size to a new price range: Call at least 48 hours prior to the scheduled party time and we can provide a refund for the difference in amount day of the event.
- To request to increase group size to a new price range: Call at least 14 days in advance. We cannot guarantee that we will be able to provide additional staff. There is a maximum participant count of 10 climbers.
- We cannot guarantee that we’ll be able to accommodate any additional participants day of the event beyond the number booked due to safety considerations.
- For questions or changes to your reservation, please call the gym.
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Cancellation Policy
We know things happen and we’ll work with you.
Climbing Parties:
- To cancel or reschedule: Call at least 48 hours prior to your scheduled party time. Rescheduling is dependent on availability.
Corporate and Large Group Events:
- Full payment is due at booking. Full refund with 48 hours’ notice before the scheduled event time. Rescheduling is dependent on availability.
Team Building:
- Full payment is due at booking. 50% non-refundable. Rescheduling is dependent on availability.
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Food and Beverages
Food is allowed at our facility. Groups that want to, must provide their own food, drink, and tableware.
You will have a table available to serve food and drink buffet style.
Alcohol and balloons are not permitted in our facility during climbing programs.
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Paperwork REQUIRED for participants and spectators
- Anyone who enters our facility, climbers and guests, must have a waiver on file. If the participant is under the age of 18, their parent or legal guardian must sign the form.
- To complete the participant agreement, the signee must present their photo ID when they arrive at the gym. A photocopy or photo on a phone of the parent/guardian’s ID is acceptable also for participants under 18 if that individual won’t be present at check-in.
- Completing the participant agreement process can take 5-10 minutes. To speed up your check-in process, direct your guests to complete the participant agreement via the “manage booking” tab in your confirmation email or through the waiver form from our website.
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What to wear
Climbers should wear athletic shoes (closed-toe required) and flexible clothing such as shorts or sweats.
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