Membership Inquiries and Change Requests
Find current policies here.
Please note that the account changes due date has changed to the 25th of the month. All changes must be received by end of day on the 25th to be processed for the upcoming month’s billing.
As of 12-1-23, all newly purchased annual memberships can no longer freeze. Annual members who had bought their membership before 12-1-23 can continue to freeze until 1-1-25.
Want more details on purchasing a membership, freezing, guest passes and more? Check out our Membership FAQs.
For all other requests and inquiries, please use the form below: